Servicing and Maintenance is critical to the smooth day to day running of your WordPress website, and more importantly your business.

If your website is the driver for sales and new customers then how much would you loose if something went wrong?

WordPress developers and designers are expensive and the good ones have full diaries so might not be able to reorganise their workload to help you out in a crisis (unless you pay the price) – which is an expense you really don’t need in an unexpected moment.

SoJo offer expert Service and Maintenance Packages to put your mind at ease and let you focus on running your business. Full details of what these packages contain can be found below.

Contact us for more information.

Breakdown of services

WordPress Core

Every new WordPress updates sees new security fixes included. Once this new version is released it means these security issues are available for the world to find out about. If the wrong person finds your site is running an old version of WordPress with known security vulnerabilities you could fall victim to an attack. Keeping on top of WordPress Core Updates is vital to the smooth running of your site.

With every update you’ll also benefit from new features, updates to existing features and bug fixes – but the most important reason to stay up to date is security.

Themes and Plugins

SoJo check your theme and plugins for updates daily – similarly to your WordPress Core updates – and make sure you are always running the latest versions of the software that runs the design and functionality of your site.

Occasionally software updates cause conflicts – if this occurs SoJo will work to fix any issues and advise you on what needs to happen next. The most common cause for conflict is two piece of software now want the same resources.

Monitoring SEO Ranking

SoJo will track your keyword performance along side your competitors. This data will be included in your optional report so you can see how your website is performing and if your ranking has improved, decreased or stayed the same. This tracking allows you to attribute changes made on your website and online presence to the effects they have on your ranking – giving you control and empowering you to improve your ranking.

Removing Spam Comments

They make your site look unprofessional and nobody wants them associated with their blog.

Contact Form Checks

One of the most important part of your website is your contact form – it delivers new clients direct to your inbox! SoJo will carry out a weekly test to ensure your form is still running smoothly.

Broken Link Check

Much like spam comments – nobody wants broken links on their website and Google doesn’t like them either. Occasionally content is removed or permalinks are changed on the web and your link will become broken. SoJo will monitor the links on your website and will advise and fix any which become broken. Details of any changes will be contained in your monthly report.

Uptime Monitoring

If your website goes down for any reason – SoJo will know about it. We always aim to bring websites back up before any customer realises but this is dependant on where the fault is. If your hosted with us it’s much easier to rectify. Domain hosting has been the most common fault we’ve dealt with recently so it’s worth while choosing a reliable, trusted, domain provider when starting out (or transferring to one at a later date). Your optional weekly report will outline and explain any downtime your site has experienced.

Content Tasks

SoJo will complete any small content task that can be complete within 30 minutes or less. This could be in the form of adding testimonials, uploading images, seasonal content updates and other minor content changes (all content must be provided by the client)

Standard and Performance packages include 2 hrs of content updates per month which can be completed in 30 minute increments weekly or in one 2 hour block once per month. Any task which cannot be completed in the allotted time can be carried over and completed during the next months allocated time.

Handing over small content tasks to SoJo save you time, keeps your content fresh and search engines happy!

Premium Search Engine Optimised (SEO) Content Tasks (Blog Management)

With your blog you’ll be aiming to position yourself as an expert in your field. Blogs are a great tool to drive traffic to your website and increase your leads – but they need high quality, search optimised content.

The Performance packages includes two pieces of optimised content for your blog each month. By handing over the management of your blog, you have more time to run your business and do the things you love.

All content will be optimised for search engines and will have a specific purpose to improving or maintaining your site ranking. We’ll share a calendar of article titles and purposes with you so you can monitor progress and make suggestions.

The aim is to get your company in front of the people that matter.